Comprehensive Incident Response Services
From initial triage to complete recovery and lessons learned
Incident Containment & Crisis Coordination
Rapid response to contain threats, prevent data loss, and coordinate with internal teams and stakeholders.
Digital Forensics (Desktop, Mobile, SaaS)
Preserve evidence, analyze artifacts, and reconstruct attack timelines across endpoints, mobile devices, and cloud services.
Malware Analysis
Reverse engineer malicious code to understand capabilities, persistence mechanisms, and indicators of compromise (IOCs).
Root-Cause Analysis
Identify how attackers gained initial access, what vulnerabilities were exploited, and prevent recurrence.
Recovery & Remediation
Guide secure recovery from backups, credential rotation, patching, and hardening to prevent re-infection.
Incident Readiness Planning
Develop incident response plans, runbooks, and conduct tabletop exercises to prepare your team.
What to Do After a Cyber Breach
Contain the Threat Immediately
Isolate affected systems, disable compromised accounts, and prevent further spread. DO NOT shut down devices — evidence may be lost.
Call Cybool Emergency IR
Contact our incident response team immediately. We provide guidance even before formal engagement to minimize damage.
Preserve Evidence
Don't delete logs, emails, or files. Our forensics team needs this evidence to understand what happened.
Assess the Scope
Our team investigates what data was accessed, systems compromised, and potential impact to your operations and customers.
Communicate Appropriately
We help coordinate communication with leadership, legal counsel, regulators, cyber insurance, and customers if required.
Recover Securely
Guided recovery from clean backups, credential rotation, patching vulnerabilities, and monitoring for re-infection.
Common Incident Scenarios We Handle
Ransomware Attack
Containment, forensics, ransom negotiation guidance (if needed), and secure recovery from backups.
Business Email Compromise (BEC)
Fraudulent wire transfer investigation, email forensics, and remediation of compromised accounts.
Data Breach / Exfiltration
Determine what data was accessed, identify attack vectors, and support regulatory notification requirements.
Insider Threat
Forensic analysis of employee or contractor activity, evidence preservation for legal proceedings.
Advanced Persistent Threat (APT)
Long-term compromise investigation, threat actor profiling, and complete infrastructure remediation.
Website Defacement / Hack
Web server forensics, malware removal, and security hardening to prevent recurrence.
Digital Forensics Capabilities
Expert evidence collection and analysis across all digital environments
Desktop & Server Forensics
- Memory dumps and disk imaging
- Registry analysis and artifact recovery
- File system timeline reconstruction
- Browser history and download analysis
- Deleted file recovery and slack space
Mobile Device Forensics
- iOS and Android extraction
- App data and encrypted backups
- Location history and metadata
- Messaging apps (WhatsApp, Signal, etc.)
- Cloud sync and backup analysis
Cloud & SaaS Forensics
- Microsoft 365 and Google Workspace logs
- Email forensics and thread reconstruction
- SharePoint/Drive file access history
- Cloud storage analysis (AWS, Azure)
- API activity and authentication logs
Incident Readiness: Don't Wait for a Breach
Proactive preparation reduces response time and minimizes damage
IR Plan Development
Documented procedures, contact lists, and escalation paths tailored to your organization.
Runbooks & Playbooks
Step-by-step guides for common incident types (ransomware, phishing, data breach, etc.).
Tabletop Exercises
Simulated incident scenarios to test your team's readiness and identify gaps.
Retainer Agreements
Priority access to our IR team with guaranteed response times when incidents occur.
Prevent incidents with SOC 24/7 Monitoring, Pentesting, and GRC Compliance.