Privacy Policy
Last Updated: December 10, 2025
At Cybool, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity platform and services.
1. Information We Collect
We collect information you provide directly to us, including:
• Contact information (name, email, phone number, company name)
• Account credentials and profile information
• Payment and billing information
• Communications and support requests
• Technical data and usage information through our platform
• Security logs and threat intelligence data related to your organization's systems
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our cybersecurity services
• Process transactions and send related information
• Monitor and analyze security threats and vulnerabilities
• Respond to your requests, questions, and provide customer support
• Send administrative information, updates, and security alerts
• Comply with legal obligations and regulatory requirements
• Detect, prevent, and address fraud and security issues
• Generate anonymized analytics and reporting
3. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
• With service providers and partners who assist in delivering our services
• With threat intelligence communities for security research (anonymized)
• When required by law, legal process, or government request
• To protect rights, property, or safety of Cybool, our customers, or others
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent or at your direction
4. Data Security
We implement industry-standard security measures to protect your information:
• Encryption of data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• ISO 27001 certified information security management
• 24/7 security monitoring and incident response
• Employee training on data protection and privacy
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
• Fulfill the purposes outlined in this privacy policy
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes and enforce our agreements
• Maintain security logs and threat intelligence data
When no longer needed, we securely delete or anonymize your information in accordance with our data retention policies and applicable law.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at hello@cybool.com.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws, including:
• Standard contractual clauses approved by relevant authorities
• Data processing agreements with third-party providers
• Compliance with EU-US and Swiss-US Privacy Shield frameworks where applicable
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and platform functionality
• Provide security features and detect fraud
You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes
• Requiring acceptance for substantial changes
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: hello@cybool.com
Phone: +972-55-779-4170
Data Protection Officer: dpo@cybool.com
For EU residents, you have the right to lodge a complaint with your local supervisory authority if you believe we have not addressed your concerns adequately.
Effective Date: This privacy policy is effective as of December 10, 2025, and applies to all information collected by Cybool through our website, platform, and services. By using our services, you agree to the collection and use of information in accordance with this policy.