Immediate Access to Cybersecurity Experts Comprehensive Incident Management (Remote and On-Site)
Malware Analysis and Threat Identification Patient Zero Analysis (Identifying the source of an attack)
Real-Time Control Over Breaches Crisis Response Drills (Training to improve response capabilities)
| Service Level | Essential | Standard | Advanced |
|---|---|---|---|
| Availability | 24/7/365 | 24/7/365 | 24/7/365 |
| Remote Response Time | 4 hours | 2 hours | 2 hours |
| On-site Response Time | 48 hours | 48 hours | 24 hours |
| Included Monthly Hours | 8 | 25 | 90 |
| Total Annual Hours | 96 | 300 | 1080 |
* 24/7 availability with industry-leading response times
* Immediate support for containment, investigation, and mitigation
* Our team brings over 20 years of experience in IT and cybersecurity, with deep expertise in incident response, digital forensics, and malware analysis
* Certifications include CISSP, CCFE, OSCP, and GREM
* Full lifecycle support, from initial breach identification to post-incident analysis.
* Tailored solutions to fit your unique security environment.
* Serving businesses across the US, Mexico, and Central America with support in both English and Spanish.
* Exclusive partnerships with top cybersecurity technology firms ensure access to the latest tools and techniques.
Contact Cybool today to discuss the Incident Response Retainer that best fits your needs.
Sign up for our newsletter to learn about the latest news and trends in cybersecurity.
